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Case Study

Coffee Boiler Descaling Time Reduced By More Than 90%

Reduced cleaning and descaling time from 2 days to less than 1 hour

Reduced costs by 50%

Increased productivity and cleaning quality by 90%

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Introduction

Ultrawave’s ultrasonic cleaner helped GMS Espresso cut coffee boiler descaling time from two days to less than one hour. GMS Espresso operates nationally from High Wycombe. The company specialises in supplying, servicing, and cleaning commercial coffee machines used in hotels, restaurants, cafes, and leisure venues. These environments demand constant reliability, so cleaning plays a critical role in daily operations.

Challenges for Coffee Boiler Descaling

Coffee machines in busy catering settings run continuously throughout the day. As a result, lime scale builds up inside copper boilers, pipes, and internal components. This build-up can cause blockages and leaks, which then disrupt normal service. Therefore, GMS Espresso must maintain clean and efficient boilers to ensure strong performance.

Previously, GMS Espresso relied on an acid bath cleaning process. This method often required up to two days to clean each boiler and pipe set. The long wait slowed workflow, increased labour costs, and limited machine availability. Consequently, the company needed a faster and more effective approach.

The Solution for Coffee Boiler Descaling

To address these issues, GMS Espresso searched for a more efficient system. Ultrawave then supplied an ultrasonic cleaning tank large enough to handle their longest boilers and pipes. This system reduced manual effort and simplified the entire process.

Garry Saunders, Managing Director of GMS Espresso, explains the benefits. “We are very pleased with Ultrawave’s ultrasonic cleaner. The system is easy to use, and programming takes only a moment.” He also adds, “Our old acid bath needed two days to remove limescale. Ultrawave’s system now completes a thorough clean in just 50 minutes.”

Results

Ultrawave’s technology transformed GMS Espresso’s servicing speed and overall efficiency. The company now saves significant time and reduces labour costs. Furthermore, productivity and cleaning quality increased by 90%.

• Cleaning time reduced from two days to under one hour
• Labour costs decreased
• Cleaning quality and productivity increased by 90%

Garry Saunders summarises the improvement. “Scale removal was our biggest challenge. Since switching to Ultrawave’s system, we have cut descaling time and improved quality by 90%. We now service machines faster, and the bath is much easier to use.”

Find out more about Ultrawave Ultrasonic Cleaning for commercial coffee boiler descaling here.