Troubleshooting and Problem Solving
Sometimes it is possible to rectify any issues over the telephone. Our dedicated After Sales Team may be able to troubleshoot your problem remotely, thus causing minimal disruption.
Contact our After Sales department on:
Tel: +44 (0)845 330 4238
Please have to hand your model and serial number together with information on the problem prior to contacting us. The serial number of your Ultrawave ultrasonic equipment can be found on a label on the back of the machine.
Product Return Form
If you are returning a product to Ultrawave, please complete the Product Returns Form which can be downloaded from this website and return your product, ensuring it is suitably packaged to:
Ultrawave After Sales Department
Eastgate Business Park
Download here: Ultrawave Product Return form