Docking Engineering increase revenue using Ultrawave Ultrasonic Cleaning System

Business Benefits
  • Excellent and repeatable performance
  • Thorough cleaning of all surfaces of equipment is ensured
  • Attracts new customers and increases revenue
  • Keeps pace with changing customers' requirements
Introduction
Ultrawave have supplied a 265 litre ultrasonic cleaning system to Docking Engineering for cleaning water radiators and coolers.
 
Formed in 1984, Docking Engineering specialise in a range of aluminium cooling products for motorsport and special vehicle use. Located in Silverstone, their racing component division continues to design and develop for an expanding customer base.
 
Challenges
Prior to working with Ultrawave, Docking Engineering used ultrasonic subcontractors to clean components for their customers.
 
As their customer base expanded and their services got more popular, the cost of subcontract ultrasonic cleaning also increased. Docking Engineering identified an opportunity to purchase their own ultrasonic cleaning system, which would allow them to offer an in-house service, cutting costs and giving them full control of the cleaning process.
 
The Solution
A number of suppliers were considered but Ultrawave's stood out on top. The ultrasonic system Ultrawave offered met Docking Engineering's exact requirements and was competitively priced.

"The ultrasonic cleaning system from Ultrawave is easy to use and cleans to an exceptional standard. It ensures thorough cleaning of both internal and external surfaces of the equipment, ensuring that the services Docking Engineering offer to our customers are of the highest standard." says Stewart Rogers, Production Manager from Docking Engineering.

"There is no need to waste time programming the ultrasonic cleaning system, it is set up automatically with the required time and temperature. We just have to add the equipment that needs to be cleaned, and it does the rest for us." says Stewart.

Since incorporating Ultrawave's system, Docking Engineering have been able to offer ultrasonic cleaning as an additional service to their customers at a competitive price, which has significantly increased their profit and revenue.

The team at Docking Engineering find the tank easy to use and are very impressed with the results, so are their customers who keep coming back to use the service.